Business Info & FAQS

 

Main Campus
10415 NE 37th Circle
Kirkland, WA 98033

Operating Hours
Monday – Thursday: 9:30 am – 4pm
Friday: 9:30 am – 2pm
*Additional classes and events take place in evenings and weekends outside of these hours

Phone
(425) 732-2345

Email
memberservices.eastside@theheybrook.com

General Information

  • Yes! Parking is plentiful and free

  • Yes! We want to support the entire unit. It is best to add any other grown-ups to your account so we have their names on file.

  • Yes! You can fill out this brief form and then stop by anytime during operating hours.

  • Yes! You can fill out this brief form and then stop by anytime during operating hours.

  • Yes! We love for doulas to attend with their clients. We know it can be really helpful to have a helping hand when leaving the house, especially the first time or few times?

  • Yes absolutely. We say we are the place for parents, which means we want to support the caregivers who support them too!

  • We do have some afternoon and weekend classes and are planning to add more! Keep checking our instagram and sawyer for our most up to date schedule!

Classes / Membership

  • Yes! We want to support the entire unit. It is best to add any other grown-ups to your account so we have their names on file.

  • Yoga Classes: Bring a mat! But we also have extra

    Messy Play: Bring an extra change of clothes. We do get really messy!

    Baby-Steps: Bring your own carrier or borrow one of ours

  • Go to your account calendar and on the right hand side, you will see any upcoming classes you have registered

  • Late Cancellation: You must cancel class at least 1 hr before the class time starts. If you cancel within the hour, you will be charged a $10 late cancellation fee. Email us at memberservices.eastside@theheybrook.com to cancel any classes

    No-Show: If you do not notify us that you will not attend the class, you will be charged a $20 no-show fee. Email us at memberservices.eastside@theheybrook.com to cancel any classes

  • When you register for classes, it gives you two options 1) Free Trial and 2) Drop-in (with a price attached). Below the drop-in price, it should show a box that says " You can use your membership spots for this class" This is how you know that this class is included in your membership. Choose the Drop-in price. You will have a membership spot applied and will not be charged.

  • If you are on a six month membership, you cannot cancel before the end of the six months. You can, however, email hello@theheybrook.com anytime to request that your membership be canceled at the end of your six month term.

    If you are a monthly memership, email hello@theheybrook.com before your next billing cycle.

  • Parent Education Classes are included in both our Prepare for Baby and Premier memberships. These classes last an hour or less and focus on essential topics and skills, offering you the key information you need in a convenient format.

    Workshops, on the other hand, are not included in membership because they offer a more in-depth and hands-on learning experience. Typically lasting 2+ hours, these workshops delve deeper into specific topics, allowing for more interactive and personalized instruction. The extended time and specialized nature of these workshops provide added value, ensuring you gain a comprehensive understanding and practical skills that go beyond the basics. We’ve designed these workshops to be highly focused and impactful, making them a worthwhile investment in your parenting journey.